Services & Rates

Policies & Fees

Staffing Your Appointments

Because we work as a team, we don’t guarantee the same team member will service every one of your appointments. This is especially helpful if a team member gets sick or has an emergency, which makes it so we can immediately send someone else to provide the service you require. Besides, we all like to share the love with everyone’s pets if we can.

After Hours Fees

Drop In Services: Services before 8am or after 6pm may incur an additional fee. (i.e. Dog walking/Pet Sitting)

  • $5-$10 – per drop in service / visit

Daycare or Boarding: Services begin at 7am and concludes by 6pm. Pick-up or drop-off outside these hours may incur an additional fee.

  • $10-20 – per drop off or pick up

Weekend Fees

All In-Home Drop-In Services, Boarding, and Daycare appointments scheduled on the weekend days will incur an additional $5 fee per appointment.*

*clients who have weekend appointments on an ongoing basis may be eligible for a discount.

Rush Booking Fee

  • $10+ – per service / visit

Rush Booking Fees may be charged for appointments scheduled with less than 24 hours notice.

Holiday Fee

  • $10 – per service / visit

We will do our best to accommodate your needs during these busy times.  Holiday fee is an additional fee per service / visit for dates surrounding a Major Holiday.

Holidays include: New Year’s Eve & Day, Easter Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Christmas Eve & Day. Other days may be subject to holiday fees. 

Cancellation Fee

We require a minimum 24 hour* advance notice if you need to cancel any assignment, or a 50% cancellation fee may apply. Holiday cancellations require 7 days notice or you will be charged 50% of the entire scheduled service.

*If cancelling a services less than three hours in advance, you may still be charged for the appointment in full.

Medication Fee

Fees will be individually determined based on the level of care needed and difficulty administering.

Behavior & Special Handling Fee

Fees will be determined based on any specific requirements needed when caring for your pet. (e.g. aggression, fear, post-surgery care, separation anxiety, specific staff experience level needed)

Travel Fee

If you live outside our normal service area we may charge a fee for travel to get our team to you.

Consultations

Our initial 30 minute consult is FREE.  Any future consults you schedule (moved, new keys, new pet etc.), will be charged based on time spent.


All prices subject to change.

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